The rise of online and omni-channel shopping is causing retailers to re-evaluate their distribution and fulfillment models. In-store picking is can often be inefficient, and the use of a centralized fulfillment model for rapid deliveries is proving to be unfeasible. Coupled with the growth of the rapid delivery market, the rise of micro-fulfillment centers (both store-based and stand-alone) are disrupting the status quo and changing the nature of fulfillment. Through extensive primary research interviews with leading retailers, MFC vendors and software providers, this report provides an in-depth analysis of the micro-fulfillment center landscape, covering both automated and manual sites.